Table of Contents
Log in to your original accountCheck the activityGet up-to-date dataAdd to HappLost DeviceNo access to your accountLog in to your original account
Use the same sign-in method that you used to sign in. The other account won't show the entry you're looking for.
Check the activity
View the subscription term and status. Expired access is restored by renewal, not by searching for the old code.
Get up-to-date data
Copy the link, open the QR or download a new file. An old screenshot may contain an outdated post.
Add to Happ
Import the data once. If the recording is saved, try updating it before you add it again.
Lost Device
Remove it from the list and request an update if you suspect a breach. Don't send the entire code to support.
No access to your account
Use standard login recovery and prepare transaction details without payment secrets.
Frequently Asked Questions
Where to start?
Check the system, access to the account, and the exact message of the application.
Do I need to reinstall Happ right away?
No. Reinstallation is needed only after simpler checks.
What to send to support?
Happ model, system, version, and anonymized error text.