Table of Contents
Bank statusHistory of the CabinetSubscription DateKeep the receiptDo not repeat the paymentAppealBank status
Differentiate between rejection, pending, and completed debiting. The pending operation may still change.
History of the Cabinet
Go to the account you want to use and review your purchase. Don't rely on an old screenshot.
Subscription Date
After enrollment, the office must show a new deadline. Then, update the record in Happ.
Keep the receipt
Keep the transaction number and amount. Hide your card details before sending.
Do not repeat the payment
Wait for the final status or support response first to avoid double charges.
Appeal
Enter the time, amount, account, and both statuses without passwords or one-time codes.
Frequently Asked Questions
What to prepare before setting up?
Access to the account, the current version of Happ and device information.
Can I send QR to support?
No. Personal access data should not be sent.
Where can I check the current status?
In your personal account, then update the existing record in Happ.