Before you upgrade
Check the current version and availability of access to your personal account. Close Happ and keep the current link or file if the platform can scrape local data. Don't uninstall the production version beforehand.
Windows
Download the stable installer from the verified page and run it on top of the current version, if it is provided. Once installed, open Happ and check the list of entries. Do not store multiple copies of the program in different folders.
Android
Update the version from the store through the store. For APK, download the file from the same trusted source and check for compatibility. Don't uninstall the app before installing the APK, or the local data may disappear.
iPhone
Updates are made through the App Store. Check your free space, Apple ID, and iOS compatibility. After the update, open the app and confirm system requests only in the context of the action being performed.
macOS
Close Happ, download a new DMG, and replace the application in Applications according to the instructions. Do not run a persistent copy from an image. Check your security permissions and saved records.
Checking the result
Compare the version number, perform a record update, and perform a normal run. If the error appeared only after the update, save the text and system version. Do not change advanced settings at the same time.
Frequently Asked Questions
Do I need to delete work data before starting?
No. First, keep access to your personal account and check the new result.
Can I use random files and instructions?
No. Use the proven download page and standard operating system tools.
What to prepare for support?
Happ version, system, device, error text, and completed steps without personal codes.
Save your device details and contact support.
Support