Table of Contents
Download the file from your accountFind the fileSelect ImportCheck the entryFile errorsAfter importDownload the file from your account
Use only your personal account or a verified source. Wait for the full download and do not change the extension.
Find the file
On your phone, it's usually in Downloads, and on your computer, it's in Downloads. Don't move it to a public folder.
Select Import
Open Happ and the add from file action. Specify one document and wait for processing.
Check the entry
Compare the name and term. If the record already exists, update it instead of creating a take.
File errors
Re-download the damaged or empty file. Make sure that you have selected a version for the app, not a text receipt or an image.
After import
Delete the file or store it securely. Do not send the attachment to strangers.
Frequently Asked Questions
Where to start?
Check the system, access to the account, and the exact message of the application.
Do I need to reinstall Happ right away?
No. Reinstallation is needed only after simpler checks.
What to send to support?
Happ model, system, version, and anonymized error text.