Table of Contents
Prepare a second screenOpen a scanPointing the cameraCheck the importIf the code is not readQR code protectionPrepare a second screen
Open QR in your personal account on a computer, tablet, or other phone. The code must be fully visible.
Open a scan
In Happ, select add via QR and enable the camera. If you're not prompted, check the app's permissions in the system.
Pointing the camera
Increase the brightness of the second screen, avoid glare, and keep the code framed. Do not take pictures of him on someone else's phone.
Check the import
Before confirming, look at the title of the record. Once added, check the deadline and don't import the same code again.
If the code is not read
Clean the lens, change the distance, and increase the code. Use a direct link if there is no second screen.
QR code protection
A personal QR cannot be published and stored in a shared gallery. In case of a leak, update the data through the account.
Frequently Asked Questions
Where to start?
Check the system, access to the account, and the exact message of the application.
Do I need to reinstall Happ right away?
No. Reinstallation is needed only after simpler checks.
What to send to support?
Happ model, system, version, and anonymized error text.