Table of Contents
Close the hung processRestart WindowsCheck the versionReview the Protection NoticeReinstallationDiagnostic dataClose the hung process
Open Task Manager and only terminate the Happ process if it is left after a failed startup. Then repeat once.
Restart Windows
Restarting releases locked files and completes updates. Do not run many copies in a row.
Check the version
Make sure that the build is consistent with Windows and architecture. Re-download the old file from the checked page.
Review the Protection Notice
Do not disable the antivirus completely. Check if the file has been quarantined and why.
Reinstallation
Keep access to the account, uninstall the application by default, and install the latest version.
Diagnostic data
Write down Windows, Happ version, time, and error text. If you close it instantly, check the system log.
Frequently Asked Questions
Where to start?
Check the system, access to the account, and the exact message of the application.
Do I need to reinstall Happ right away?
No. Reinstallation is needed only after simpler checks.
What to send to support?
Happ model, system, version, and anonymized error text.