Table of Contents
First, check the terms of the planHow to add a second phoneHow to add a computerHow to connect your TVTransfer to a new deviceNames and order in the officeSharing securityFirst, check the terms of the plan
Open your personal account and check how many devices your current plan allows. The mere fact that Happ is installed on several devices does not mean that all of them can use access at the same time. If the account shows a list of devices, delete old or unknown entries before adding new ones. Don't create multiple accounts to circumvent plan limits, as this complicates billing, recovery, and contacting support.
How to add a second phone
Install Happ from a trusted source on your new phone. Open your account on another screen and show the QR code or copy the link in a secure way. After importing, name the entry to distinguish it from the first phone. Check the connection and only then uninstall the app from the old device. If you are migrating, make sure that you still have access to the account and the recovery method.
How to add a computer
Select the version of Happ for your operating system and complete the normal installation. Get up-to-date data in your account, instead of copying internal application files from your old computer. Import the link or file once, check if the entry appears, and perform a test connection. On a shared computer, do not store personal information in a folder that is accessible to other users.
How to connect your TV
First, determine the TV platform: Android TV, Google TV, or another system. Use a separate instruction for the supported platform. It is more convenient to open a QR code on a phone or computer. Entering a long link from the remote increases the risk of error, so use scanning or secure file transfer if the app supports it. After the setup, make sure that Happ is not limited to the system power saving mode.
Transfer to a new device
Migration is best performed as a new installation. Save access to the account, install the latest version of Happ, import data and check the work. Only then delete the old recording or reset the old device. This reduces the risk of being left without access due to a corrupted backup or incompatible files between platforms.
Names and order in the office
Use clear names: "Anna's Phone", "Home Laptop", "TV Living Room". This helps to quickly detect an unknown device and not delete the desired one. Periodically review the list and turn off the equipment that you no longer use. If the device is lost, first remove it from the account or update the access data, and then contact support if necessary.
Sharing security
Don't post a link, code, or QR code on social media or public chats. If a family member needs access, share the data directly and explain that it can't be forwarded. For an unauthorized person, it is better not to use the personal account of the account owner. If you suspect a leak, check the list of devices and request a data update through your account or support.
Frequently Asked Questions
How many devices can I connect?
The quantity depends on the conditions of the current plan. The current value must be checked in your personal account.
Can I just copy the Happ folder to my new computer?
It is better to perform a clean installation and import up-to-date data from the account.
What to do with a lost phone?
Uninstall or disable it in the cabinet, check the rest of the devices and request an update of access data if necessary.
Can I send a QR code to a family member?
Transfer it only directly and within the terms of the plan. Do not place a personal QR code in public places.
Save the error text and device details, then contact Happ Plus support.
Open support